Liquid Death places a high priority on protecting user privacy and managing personal data with care, openness, and accountability. This statement explains what types of information may be collected, how that information is used, the ways it is protected, and the options users have regarding their personal data. By visiting the website, making a purchase, or using any related services, users acknowledge and agree to the data practices described here.
When individuals interact with the platform, certain personal details may be collected to help complete transactions and improve service quality. This can include identifying information such as a name, email address, phone number, and billing or delivery addresses. When an order is placed, payment information is handled through secure external payment providers rather than being stored directly within internal systems. Alongside information provided voluntarily by users, some data is gathered automatically through site interaction. This may involve technical and usage details such as IP address, browser type, device information, pages visited, time spent on pages, and general browsing behavior. This information is used to maintain system performance, improve website functionality, and better understand how users interact with the platform.
The collected information is used for several essential purposes connected to operations and customer experience. It supports order processing, shipment coordination, and customer service responses. It also allows the platform to send important updates such as order confirmations, delivery notifications, and responses to customer inquiries. With appropriate permission where required, some data may also be used for promotional communication, including special offers, newsletters, or product updates. Users can opt out of receiving marketing messages at any time. Data analysis is another key use, helping to identify trends, improve site structure, and create a more personalized shopping experience. Sensitive financial information is processed only by approved payment processors and is not retained in raw form by the platform.
Personal data is not sold or rented to third parties. However, certain trusted external partners may receive limited information when necessary to perform services such as payment processing, shipping logistics, technical infrastructure support, and customer assistance. These partners are required to maintain confidentiality and are only permitted to use data for the agreed purposes. In some situations, information may also be shared if required by law, legal processes, or regulatory obligations, or when necessary to prevent fraud, security threats, or misuse of the platform.
Strong measures are taken to protect user data against unauthorized access, loss, or misuse. These safeguards include technical, organizational, and procedural controls designed to reduce risk. While every reasonable effort is made to ensure security, no online system can guarantee complete protection. Users are encouraged to take their own precautions as well, such as using strong passwords, securing their devices, and avoiding sharing account credentials.
Users have rights regarding their personal information depending on applicable laws. These rights may include the ability to request access to stored data, correct inaccurate information, or request deletion of certain records. Users may also manage their communication preferences and choose to stop receiving promotional messages. Requests related to personal data are handled through support channels and processed within a reasonable timeframe in accordance with legal requirements.
The website may use cookies and similar technologies to improve performance and user experience. These tools help remember preferences, analyze visitor behavior, and optimize website functionality. Users can control cookie settings through their browser, including disabling them, although this may limit certain features or reduce overall site performance.
This privacy notice applies across all digital services, websites, and related platforms operated under the same system. It may be updated from time to time to reflect changes in regulations, operational needs, or data practices. Any updates will be published within the same document so users remain informed about how their information is handled.
For questions or concerns related to privacy or personal data, users may contact support directly via email at liquiddeath@outlook.com or by phone at (874) 574-6745 during regular weekday business hours from 9 AM to 6 PM local time. Assistance is available to address inquiries and ensure data-related concerns are handled properly.